Datagram Colocation gives customers the ability to house servers and networking equipment within Datagram’s hardened datacenter facilities, so that customers don’t have to go out and build, lease or manage their own datacenter facilities for their online applications. The real-estate needs of any company can be difficult to manage, however trying to manage datacenter facilities creates an entirely new set of challenges to companies that require 100% uptime to support their online applications.

Datagram’s colocation solution is simple: offer a state-of-the-art, scalable datacenter facility within close proximity to the customer’s office so that they can easily manage their own environment without having to manage their own datacenter.

All facilities are backed by Datagram’s Network Operations Center to monitor the environment 24x7x365 and are also connected to Datagram’s Internet backbone to provide best in class solution to fit anyone’s needs. Datagram’s technical team is available to assist with customer deployments, emergencies or routine maintenance via TechPlus advanced support. With network and environmental controls in place, Datagram customers enjoy the peace of mind that comes with knowing their servers are secured in a best-in-class facility.

Datagram’s colocation services are offered within high-availability datacenters located in New York City and Bethel, CT.

SITE FEATURES

• Uninterrupted power supply (UPS) with switched power to each cabinet
• Diesel generators for emergency backup with on site fuel supply
• Fully redundant HVAC with Automated Central Monitoring
• Pre-action dry pipe fire suppression system
• Secure site access via photo ID entry
• Video surveillance
• Local Ethernet access to Datagram’s high performance Internet backbone
• 24x7x365 Certified Engineer on-site to monitor datacenter facilities
• On-site technical and engineering support

Some clients find that although they own their equipment and utilize Datagram for colocation, they still require advanced technical support to allow them to focus more on their business while Datagram manages the rest. With these customers in mind Datagram developed Managed Colocation as a standard offering. Managed Colocation customers get all the benefits of having their environment managed and monitored by Datagram, with the flexibility to utilize their own equipment.

Managed Colocation customers receive the following:

• TechPlus service and support
• Patch management
• OS updates
• Remote access PDU
• KVM access

Optional Colocation Services:

• Dual Ethernet handoffs, for network connectivity redundancy
• Managed dedicated load balancer(s)
• Managed firewall(s) - dedicated or shared
• Managed intrusion detection
• Managed VPN access
• Custom local and/or offsite managed storage backup
• 24x7x365 Remote Hands
• Managed DNS
• Customized solutions for your Internet business requirements

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